Asked for a refreshed identity, we delivered a complete redesign of the entire luxury hotel experience. With a bespoke piece of art as a centrepiece, we created a richly crafted and engaging, multi award-winning brand identity across every touchpoint.



In April 2015 Palladium, the change management consultancy behind Kaplan and Norton Balanced Scorecard, joined GRM Futures Group to bring commercial execution expertise to the group. The merger provided an opportunity to redefine the purpose of the organisation and to develop a strategy for the next five years of growth.

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Working with GRM Futures’ Head of Brand Jennifer Petersen, we created a complex strategic framework that unified diverse businesses within the group under one brand, later renamed as Palladium.

We discovered that although Palladium operates in the area of NGOs, due to the scale and breadth of its commercial expertise, it offers a more complete solution to social impact, from strategy through to implementation on the ground and measurement of impact, creating an organisation like no other.

Driven by the leadership’s inherent belief in the impact economy, an environment where shareholder and societal values are mutually reinforced, we defined a purpose for Palladium that delivers a positive social impact for the communities, environment and employees, and a ‘profit with purpose’ for the organisation.

We defined a personality of the brand – authoritative, visionary and purposeful – and a set of values, or brand pillars, that informed a call to action, ‘Make It Possible’. This became a powerful rallying cry to inspire and give focus to all Palladium employees around the world and to inspire people they work with to make their vision a reality.

Building on the transformative nature of Palladium’s work, we created a distinctive visual language that uses the play of words and imagery to showcase the shift from problem to solution, expressing the power of possibility with authority and a sense of optimism.



To launch the new brand we created a microsite,, and a series of short films that celebrated the past achievements of Palladium’s work in its various fields of expertise.